Privacy Policy
Effective Date: Jan 2025
1. Introduction
Tanzania Agricultural Development Bank (“TADB”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of the information of users (“you” or “your”) who visit or interact with our website www.tadb.co.tz (“Site”). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you use our Site.
By using the Site, you consent to the collection and use of information in accordance with this Policy.
2. Scope & Applicability
This policy applies to all visitors, clients, partners, and users of the Site (including web, mobile, or other interfaces). It covers all personal data collected via the Site, but does not apply to data collected offline or by third-party services not governed by TADB.
Where there is a conflict between this policy and any applicable law, the applicable law will prevail.
3. Information We Collect
We collect various types of information, including:
a) Personal Information You Provide
- Name, address, email address, phone number
- Identification or business registration details
- Requests, queries, feedback, or communications you send us
- Other information you voluntarily submit (e.g. in forms, surveys, contact requests)
b) Automatically Collected Information
- IP address
- Browser type and version, operating system
- Pages visited, time spent on pages, referral website
- Device identifiers, geographic location (approximate)
- Cookie and tracking data
c) Third-Party / Aggregated Data
- Analytics providers (e.g. Google Analytics, etc.)
- Advertising / interest-based tracking services
- Social media or external platforms if you interact via them
4. Use of Information
We may use your information for the following purposes:
- To provide, operate, and maintain the Site
- To respond to inquiries, requests or complaints
- To send you important notices (e.g. changes to policy or terms)
- To analyze usage, performance, and to improve our services
- For marketing, promotional communications (if you opt in)
- To customize content and present relevant advertising (subject to your consent)
- To detect and prevent fraudulent or unauthorized activity
- To comply with legal obligations and enforce internal policies
5. Cookies and Tracking Technologies
We (and third-party providers) use cookies, web beacons, pixel tags, and similar technologies to collect usage data, preferences, and behavioral information.
- You may consent to these via our website’s Privacy Settings
- You can withdraw or modify your consent at any time using the settings button (typically placed on the left side of any page)
- For details on the types of cookies we use, their duration, and how to disable them, please see our Cookie Policy page
6. Legal Basis for Processing
Where required by law, we process your personal data only if we have a valid legal basis, including:
- Your consent
- Performance of a contract or to take steps before entering a contract
- Compliance with legal or regulatory obligations
- Our legitimate interests (provided your rights do not override those interests)
7. Data Sharing & Disclosure
We will not sell or rent your personal data. However, we may share or disclose your data in the following circumstances:
- With service providers, vendors, or contractors who help us operate the Site (under confidentiality obligations)
- With governmental or regulatory authorities, where required by law
- To enforce our terms or protect rights, safety, or property
- In connection with mergers, acquisitions, or restructuring (subject to safeguards)
8. Data Retention
We will only hold your personal data for as long as necessary for the purposes for which it was collected, or to comply with legal, accounting, or reporting obligations. When your data is no longer needed, we will securely delete or anonymize it.
9. Security Measures
We implement technical and organizational measures to protect your data from unauthorized access, disclosure, alteration or destruction. These include access controls, encryption (where appropriate), monitoring, and staff training.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
10. Your Rights
Depending on applicable law, you may have rights including:
- Right to access your data
- Right to correct, update, or delete your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time (for processing based on consent)
- Right to lodge a complaint with a supervisory authority
If you wish to exercise any of these rights, please contact us (see “Contact Us” below).
11. Children & Minors
Our Site is not directed at children under 18. We do not knowingly collect personal data from children under 18. If you believe we have inadvertently collected data about a minor, please contact us to request deletion.
12. Third-Party Links & Embedded Content
The Site may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies before interacting with them.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify users by posting a revised version on the Site with a new effective date. Your continued use of the Site after changes constitutes acceptance of the revised policy.
14. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, you may contact us at:
Tanzania Agricultural Development Bank (TADB)
Plot No. 84K | Acacia Estates
P.O Box 63372 Dar ES Salaam
Kinondoni Road
Email: info[at]tadb.co.tz
Phone: +255 222 923 500